What is Your Hidden Organization?

ways to benefit through limited collaborations. The possibilities for growth are there if you look for them.

While large companies have organizational charts that map out functions of departments and roles of employees, you can also create your own "organizational chart" to map out how external stakeholders fill essential functions and roles that are essential for conducting business. For instance, your accountant, attorney, and insurance agent are important parts of your "executive team." Your organization also includes your customers, along with the alliance partners, outsource providers, and sub-contractors who may work with you to deliver products and services.

As you continue to identify stakeholders, be sure to update your organization chart on a regular basis. Depending upon, your own goals, customers' objectives and needs, new technology and shifts in the economy, some stakeholders will take on increased importance while others play a less important role for a period of time.

Realigning your vision of your organization so it includes these and other external stakeholders will enable you to think about new ways to reach your customers, expand your capabilities, and discover new opportunities for increased revenue and profitability.

Leading and managing your hidden organization
Now that you've discovered your hidden organization, the next challenge is to lead and manage it so that you are achieving your growth objectives.

Clients often tell me that unexpected and persistent problems seem to come out of nowhere (this is what I call "strategic gridlock"). However, when we look back, it's possible to trace the source of problems to one or more common but mistaken assumptions that we all make about our organizations, based upon our individual perceptions of reality.

As you lead and manage your hidden organization, here are three questions to ask yourself on a regular basis to begin to uncover assumptions, avoid gridlock, and grow your business:

• What is the uniqueness of each stakeholder? Just as no two people are alike; no two stakeholders are alike. Yet it's easy to adopt an approach to dealing with others that doesn't allow for these variations. This can lead to persistent problems, especially if their values and practices are different from yours. Understanding the uniqueness of each stakeholder will help everyone get the most out of each relationship.

• Are my stakeholders capable of doing what I want? Since external stakeholders have other priorities outside of yours, unexpected changes in direction can easily happen. Consistent communication with your external stakeholders minimizes the risk of being blindsided by these issues, and allows you to make contingency plans. It also alerts you to developments that could result in new opportunities for your growth.

• Are my stakeholders willing to do what I want? External stakeholders don't always share your objectives or sense of urgency. The more that you understand how they perceive your objectives and what their needs are in relationship to yours, the more likely it is that you can head off conflicts, improve decision making, and negotiate solutions that represent a "win" for everyone.

To fully meet organizational challenges and lead your organization to high performance results, it's essential to know not only who your stakeholders are, but also what issues they face and the impact those issues may have on you. When you seek out the perceptions of your stakeholders on a regular basis, you'll be able to address any potential challenges from a position of organizational reality, not individual assumption.

Discover the power of your hidden organization

Many entrepreneurs, especially those who are used to working as "gangs of one", overlook and underestimate the many ways that they can leverage and grow their businesses by working in collaboration with their external stakeholders. .

Once you recognize that you are the architect of your own organization, the issues of leading and managing organizations of all sizes are the same; the same organizational principles apply to mega-corporations as well as to solo entrepreneurs, because even the very smallest businesses have "hidden" organizations within them.

Harnessing the power of your hidden organization will help you to discover untapped opportunities, avoid organizational jams, and grow to new heights of success.

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